Answer:

Vendors are sellers who sell their products on g1g & Ratings are points earned by the vendor for providing a satisfactory shopping experience to the customer.
The 'Vendor Rating System' allows you to rate your experience with the vendor and post your suggestions about his product range and after sales services. The feedback you give the vendor becomes vendor's rating.
On every product page, on the right hand corner you will find a Vendor Scoreboard. This box denotes his overall rating given by other customers.

Answer:

Vendor Rating is a medium which allows you to communicate your views & suggestions with regards to your shopping experience.
Vendor Rating System will help:

Buyer (You):

1. Convey your views & experience to the vendor.
2. Appreciate the vendor for his satisfactory service, which will motivate him to serve you better in future.
3. Give suggestions towards unsatisfactory performance.
4. Shop with confidence next time, with a highly rated seller.

Vendor (Seller) :-

1. Motivation to provide quality products & satisfactory services from time to time.
2. Know the customer needs & accordingly plan out his upcoming product ranges & services.

Other Buyers :- Your suggestions would help other buyers to compare & select products from better rated Vendors.

G1g :- To understand what buyers are looking out for & accordingly source new vendors & structure efficient Vendor Management.

Answer:

The Vendor Rating system enables you to express your views on your entire shopping experience & simultaneously help the vendors to look through your feedback.
Each time you place an order, you can rate the vendor by leaving back your feedback. Your shopping experience with the vendor gets classified as:

Satisfied Customer

Undecided Customer

Unsatisfied Customer

Each of the above allows you to insert a short comment.
The vendor who has been rated by you will receive:

+1 point for each ' Satisfied Customer Comment '

0 point for each ' Undecided Customer Comment '

-1 point for each ' Unsatisfied Customer Comment '

Answer:

• Green Point: Represents those customers who are satisfied with a vendor.
• Blue Point: Represents those customers who have not sent any feedback on the vendor.
• Red Point Represents those customers who are unsatisfied with a vendor.

Answer:

Star ratings are given to a vendor after taking an average of the green , blue and red points. When a vendor receives five stars it simply means that he has many satisfied customers and one can confidently purchase his products or avail his services. Vendors with less than five stars indicate that they have scope for improvement.

Answer:

Thanks for participating in Vendor Rating System. To rate a vendor please follow these simple steps.

1. Select the product/s or service/s you wish to gift or purchase.
2. View and analyze the product / service details you wish to purchase.
3. Purchase the product.

Once you have placed your order, you will receive an email from our end (at the registered email id) and this email will include an URL link. This link will take you to the vendor rating page.

On this page you can rate the vendor according to your shopping experience* and leave your feedback.

* Shopping experience includes everything right from you placing an order to delivery of the product. It also includes product quality, time management and after sales service.

Or

You can login and rate a vendor under "My Account" page.

While tracking your orders under Order Management, you will find the option of "Give Vendor Feedback ".

Clicking on this option takes you to a display page where your recently purchased order list will appear.

Once your order is shipped, you will see 'Rate your Vendor 'link.

Here you can enter your feedback and ratings for the vendor whose products you have recently purchased.